Where We Ship for Free
For customer clarity, delivery from Dash is limited to valid United States addresses; the standard delivery option carries a $0 shipping fee throughout the United States, and this rule governs the applicable process.
Tracking Information and Address Changes
As applied to eligible customer requests, shipment confirmation includes a tracking number sent to the contact information on the order; accordingly, customers must provide an accurate address and request any correction promptly because a change cannot be guaranteed after fulfillment begins, as reflected in this published policy.
Estimated Delivery Schedule
For straightforward administration, for Dash customers, allow 1-2 business days for normal processing before dispatch; once shipped, estimated transportation time is 4-6 business days, although carrier or address events and other outside conditions may cause delay, as reflected in this published policy.
Delivery Problems
For consistent order handling, the merchant covers authorized reshipment or return freight for a qualifying delivery or product problem, while customers can seek support for a stalled shipment or for any damaged, defective, mis-shipped, or incomplete delivery, which is the stated customer standard.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydass.shop
Phone: 3255146254
Physical address: 877 Nevada St, Reno, Nevada, 89503, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)